# About ASAP Lock & Key Source: https://asap-lock-key.pages.dev/about/ > Meet ASAP Lock & Key, a locally owned, licensed and insured locksmith serving St. Charles, MO for over 25 years with honest pricing and fast, friendly service. We're a locally owned locksmith serving St. Charles for over 25 years, helping neighbors with fast, honest lock and key service. ## Built to help neighbors, sell service calls ASAP Lock & Key started because St. Charles needed a locksmith people could actually trust. We wanted to be the company you call when you're locked out at midnight. Over the years, we've stayed focused on doing honest work at a fair price. We don't believe in scare tactics or surprise fees. That shows up in how we answer the phone. It shows up in how we quote a job. It shows up in how we treat every door we touch, old or new. ## Our standards behind every job These values guide every lockout, rekey, and installation we do. They're not slogans, they're how we actually work. Each job, big or small, gets the same care. We treat your home like we'd treat our own. Honest pricing and fast response aren't extras, they're the baseline. Our customers notice the difference when they call us back for the next job. Honest Communication Fair, Clear Pricing Fast Response Quality Work We tell you what's wrong and what it will cost before we start. No surprises at the end. Our quotes are upfront. You'll know the price before we touch your lock. We tell you the cost over the phone, not after the job is done. No hidden fees show up on your bill later. If something changes once we see the lock, we tell you right away. You decide if you want to move forward. A lockout can't wait. We move quickly, especially during ice storms and emergencies. Standing outside in freezing weather makes a bad day worse. We know that locked doors don't follow a schedule. Our team stays ready to roll out fast, day or night. Getting you back inside safely is always our first step. We use solid hardware and proper technique, whether it's a historic Frenchtown mortise lock or a new smart lock. ## A process built on clarity, not upsells Good locksmith work starts with understanding the real problem. Here's how we handle every call. We ask questions first instead of guessing at a fix. A broken key needs a different approach than a worn-out lock. We check the lock, the door, and the frame before we start. That way we fix the actual issue, the symptom. You get a repair that lasts, not a quick patch. We Listen First We Recommend What Makes Sense We Follow Through We ask questions and look closely before we recommend anything. Every door and lock is a little different. We won't sell you a smart lock when a simple rekey will do. Our advice fits your home and your budget. We finish the job cleanly and make sure everything works before we leave. Your lock should feel right, not just look fixed. ## Serving St. Charles and nearby communities What customers can expect Fast arrival, especially during lockouts and emergencies Upfront pricing with no hidden fees Technicians who know local homes and hardware Friendly service from people who live nearby too We cover St. Charles and towns like St. Peters, O'Fallon, and Wentzville. Wherever we go, we bring the same local know-how and fast response. ## Professional standards you can count on You're covered if anything goes wrong on the job Your old mortise locks get handled correctly You get a fix that actually lasts You get treated with respect, not a sales pitch Why that matters for customers Being fully insured for every job we take on Training our techs on modern and historic hardware Standing behind our work after we leave Treating customers like neighbors, not transactions Missouri doesn't require state locksmith licensing, so we believe insurance and reputation matter even more. We hold ourselves to high standards anyway. What we believe in ## Get Your Locks Sorted Out Whether it's a lockout or a new lock install, we're ready to help. Call now and talk to a real local locksmith.